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  4. Obtain a Service

Obtain a Service

Short Description

 
  • Services and Standard Service Requests can be ordered in the Service Portal of Serviceware Processes.
  • Within the Service Portal, you'll see the Column "Service Catalog" - juts click on this column to see all the Services and Standard Service Anfragen Requests that you are allowed to order due to your access rights within the Service Portal.
  • Successful orders are handled like any other type of request within thé system - just click on the column "My requests" to see details and the actual status.
     

Details                       


Questions?

  • Expert: Frank Support

    If the expert is not able to answer your questions, you can just open a "General request". You will find the possibility within the Service Catalog in the Folder "New Requests"